Privacy Policy
Effective date: 18th of August, 2024
1. Introduction
Warp Drive™ ("Warp Drive," "we," "our," and/or "us") values the privacy of individuals who use our website (https://www.exp-9.com/) and our services (collectively, our "Services"). This privacy policy (the "Privacy Policy") explains how we collect, use, and disclose Personal Information from users of our Services ("you" or "your"). By using our Services, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy.
2. Information We Collect
We collect the following Personal Information when you use our Services:
- Full Name: We collect your full name when you register for our Services or make a purchase.
- Email Address: We collect your email address to communicate with you about our Services and to send you important notifications.
We may also collect non-personal information, such as browser type, IP address, and device information, to improve our Services and for analytics purposes.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Services
- To process your transactions and subscriptions
- To communicate with you about our Services, including updates, security alerts, and support messages
- To respond to your comments, questions, and customer service requests
- To monitor and analyze trends, usage, and activities in connection with our Services
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your Personal Information. We may share your Personal Information in the following situations:
- Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Patreon: We use Patreon for processing subscription payments. When you subscribe to our Services, your payment information is handled directly by Patreon, subject to their privacy policy and terms of service.
- Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Services.
5. Your Rights and Choices
You have certain rights regarding your Personal Information:
- Access: You can request access to the Personal Information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information about you.
- Deletion: You can request that we delete your Personal Information, subject to certain exceptions.
- Opt-out: You can opt-out of marketing communications at any time by following the instructions in our emails or contacting us directly.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Data Security
We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
8. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: No. 5055, Yitian Road, Futian District, Shenzhen City, Guangdong Province, China
By using our Services, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy. Your use of our Services is also subject to our Terms of Service.